Data Security
Northshore Mitsubishi undertakes to store your data in a manner that ensures security against unauthorised access, alteration or deletion, at a level commensurate with its sensitivity.
Northshore Mitsubishi undertakes to store your data only in jurisdictions where data protections are at least equivalent to those required under law.
Northshore Mitsubishi undertakes to transmit your data in a manner that ensures security against unauthorised access, alteration or deletion, at a level commensurate with its sensitivity.
Northshore Mitsubishi undertakes to implement appropriate measures to ensure security of your data against inappropriate behaviour by Northshore Mitsubishi‘s team members members and contractors. These include:
- training for team members in relation to privacy;
- access control, to limit access to your data to those team members and contractors who have legitimate reasons to access it;
- particularly in the case of sensitive data, audit trails of accesses, including the identities of team members and contractors accessing the data;
- reminders to team members and contractors from time to time about the importance of data privacy, and the consequences of inappropriate behaviour;
- declaration of appropriately strong sanctions that are to be applied in the event of inappropriate behaviour
- clear communication of policies and sanctions; and
- processes to audit, to investigate and to impose sanctions.
Data Use
Use refers to the application of Your Data by any part of Northshore Mitsubishi, or any team members-member or contractor of Northshore Mitsubishi in the course of their work.
Northshore Mitsubishi undertakes to use Your Data only for:
- the purposes for which it was collected;
- such other purposes as are subsequently agreed between Northshore Mitsubishi and You;
- such additional purposes as may be required by law. In these circumstances Northshoreb Mitsubishi will take any reasonable steps available to it to communicate to You that the use
has occurred, unless it is precluded from doing so by law; and
- such additional purposes as are authorised by law (in particular to protect Northshore Mitsubishi‘s interests, e.g. if it believes on reasonable grounds that You have failed to fulfil your
undertakings to Northshore Mitsubishi or have committed a breach of the criminal law).
Northshore Mitsubishi undertakes to use your data only if it has demonstrable relevance to the particular use to which it is being put.
Northshore Mitsubishi undertakes to use your data in such a manner as to take into account the possibility that it is not of sufficient quality for the purpose, e.g. because it is inaccurate, out-of-date,
incomplete, or out-of-context.
Data Disclosure
Disclosure refers to making your data available to any party other than Northshore Mitsubishi and You. The term disclosure may include many different conditions of data transfer, including selling, renting,
trading, sharing and giving.
Northshore Mitsubishi undertakes to disclose Your Data only under the following circumstances:
- in the course of business being conducted between You and Northshore Mitsubishi, where disclosure is necessary to a contractor, such as a transport company. Where Your Data is disclosed in this way, Northshore Mitsubishi undertakes to exercise control over Northshore Mitsubishi‘s contractors to ensure that their actions are compliant with these Terms;
- in other circumstances that are directly implied by the purpose agreed between You and Northshore Mitsubishi at the time of data collection or subsequently. Where Your Data is disclosed in this way, Northshore Mitsubishi undertakes to exercise control over Northshore Mitsubishi‘s contractors to ensure that their actions are compliant with these Terms;
- with your consent, or at your request;
- where required by law, such as a provision of a statute, or a court order such as a search warrant or subpoena. In these circumstances, Northshore Mitsubishi will take any reasonable steps available to it to communicate to You that the disclosure has occurred, unless it is precluded from doing so by law;
- where permitted by law (e.g. the reporting of suspected breach of the criminal law to a law enforcement agency; and in an emergency, where Northshore Mitsubishi believes on reasonable grounds that the disclosure of your data will materially assist in the protection of the life of health of some person), provided that Northshore Mitsubishi will apply due diligence to ensure that the exercise of the permission is justifiable.
In all cases, Northshore Mitsubishi undertakes to disclose only such of Your Data as is necessary in the particular circumstances.
Data Retention and Destruction
Subject to the qualifications immediately below, Northshore Mitsubishi undertakes:
- to retain Your Data only as long as is consistent with its purpose; and
- to destroy Your Data when its purpose has expired, and to do so in such a manner that your data is not subsequently capable of being recovered.
This undertaking is qualified as follows:
- Your data may be retained in Northshore Mitsubishi‘s logs, backups and audit trails within short-term retention cycles that are devised to protect the company’s operations. In such cases, your data will be destroyed in accordance with those cycles;
- Your data may be retained beyond the expiry of its purpose if that is required by law, such as a provision of a statute, or a court order such as a search warrant or subpoena, or a warning by a law enforcement agency that delivery of a court order is imminent. In these circumstances, Northshore Mitsubishi:
-
- will take any reasonable steps available to it to communicate to you that your data is being retained, unless it is precluded from doing so by law; and
- will only retain your data while that provision is current, and will then destroy Your Data;
- your data may be retained beyond the expiry of its purpose if it is authorised by law (in
particular to protect Northshore Mitsubishi‘s interests, e.g. if it believes on reasonable grounds that You have failed to fulfil your undertakings to Northshore Mitsubishi or have committed a breach of the criminal law). In these circumstances, Northshore Mitsubishi will only retain Your Data while that situation is current, and will then destroy your data.
Access by You to Your Personal Data
Northshore Mitsubishi undertakes to provide you with access to your data, subject to only such conditions and processes as are reasonable in the circumstances. In particular, Northshore Mitsubishi undertakes to enable access:
- conveniently;
- without unreasonable delay; and
- without cost.
Northshore Mitsubishi undertakes to establish and operate identity authentication protections for access to Your Data that are appropriate to its sensitivity, but practical. This may involve some inconvenience; for example, relatively straightforward procedures may be involved in order to provide you with access through a channel that you have previously registered with Northshore Mitsubishi (such as a particular email-address), but may impose more onerous procedures if you wish to use some other channel.
In the event that you dispute some aspect of Your Data, Northshore Mitsubishi undertakes to take reasonable steps in relation to the amendment, supplementation or deletion of your data.
You undertake:
- not to seek access for frivolous purposes, or unreasonably frequently;
- to accept that deletion of some data may not be consistent with the provision of particular services by Northshore Mitsubishi to you.
Information about Data-Handling Practices
Northshore Mitsubishi undertakes to make information available to you about the manner in which Northshore Mitsubishi handles your data:
- in general terms, in a readily accessible manner; and
- in more specific terms, on request.
Where Your Data is disclosed to a contractor, Northshore Mitsubishi undertakes to make information available to you on request about the manner in which Northshore Mitsubishi‘s contractors handle your
data.
Northshore Mitsubishi undertakes to ensure that the information provided is meaningful, and addresses
your concerns.
You undertake:
- not to seek such information for frivolous purposes, or unreasonably frequently; and
- to accept that the disclosure of excessive detail may harm the security of your data and Northshore Mitsubishi‘s business processes, and may harm Northshore Mitsubishi‘s commercial interests.
Handling of Enquiries, General Concerns and Complaints
If you have enquiries, general concerns, or complaints about these Terms, or about Northshore Mitsubishi‘s behaviour in relation to these Terms, you undertake:
- to communicate them in the first instance:
- to Northshore Mitsubishi only;
- in sufficient detail;
- through a channel made available by Northshore Mitsubishi for that purpose;
Northshore Mitsubishi undertakes:
- to provide one or more channels for communications to Northshore Mitsubishi, which are convenient to users;
- to promptly provide acknowledgement of the receipt of communications, including the provision of a copy of the communication, the date and time it was registered, and Northshore Mitsubishi ‘s reference-code for the communication;
- to promptly provide a response to the communication, in an appropriate and meaningful manner.
You further undertake to not pursue Northshore Mitsubishi through any Regulator or the media:
- until and unless Northshore Mitsubishi has had a reasonable opportunity to respond to the initial communication; and
- while Northshore Mitsubishi and you remain are conducting a meaningful dialogue about the matter.
Handling of Enquiries, General Concerns and Complaints
If you have enquiries, general concerns, or complaints about these Terms, or about Northshore Mitsubishi‘s behaviour in relation to these Terms, you undertake:
- to communicate them in the first instance:
- to Northshore Mitsubishi only;
- in sufficient detail;
- through a channel made available by Northshore Mitsubishi for that purpose;
Northshore Mitsubishi undertakes:
- to provide one or more channels for communications to Northshore Mitsubishi, which are convenient to users;
- to promptly provide acknowledgement of the receipt of communications, including the provision of a copy of the communication, the date and time it was registered, and Northshore Mitsubishi ‘s reference-code for the communication;
- to promptly provide a response to the communication, in an appropriate and meaningful manner.
You further undertake to not pursue Northshore Mitsubishi through any Regulator or the media:
- until and unless Northshore Mitsubishi has had a reasonable opportunity to respond to the initial communication; and
- while Northshore Mitsubishi and you remain are conducting a meaningful dialogue about the matter.